While working at Love, Inc., a full-service dating consulting firm, Denise is contacted by a former flame and is excited to rekindle their romance. However, her excitement is short lived after she learns that he is not interested in her, but only in her services as a professional matchmaker. Meanwhile, the staff of Love, Inc. works to help their boss, Clea find a mate after the demise of her nine-year marriage.

Denise and Francine team up to help Clea break off the attachment from her ex-husband Daniel, however when they witness Daniel's new fiancé having an affair with another man, they each have their own answer on how to handle the situation. Meanwhile, Barry develops a crush on a new client, who unfortunately is only interested in a one thing.

After a chance encounter with a handsome stranger on the subway, Denise repeatedly returns to the place they met in hopes of finding him again. Meanwhile, the Love, Inc. staff has trouble finding a mate for Renee, a difficult new client who has an outrageous list of qualities that her perfect mate must possess.

When Greg invites Denise to his birthday party for their second date, she's not sure what kind of romantic signal he's trying to send her, and she only becomes more confused when Greg keeps disappearing during the party. Meanwhile, Clea decides to put Viviana's matchmaking skills to the test when she's chosen to find a date for lesbian client.

When Francine is assigned to find a match for an older white man who thinks he is hipper than he really is, he seems to only be interested in getting to know her likes and dislikes. Meanwhile, after a past bad experience with animals, Denise must pretend to like them when she finds her herself attracted to a handsome veterinarian.